Showing posts with label twitter. Show all posts
Showing posts with label twitter. Show all posts

Thursday, 15 November 2012

Live NDCS Twitter chat today


NDCS is having a Twitter Chat tomorrow from 4pm until 5pm and they are inviting young people, parents and professionals to ask questions about Post 16.

They're asking people to get involved on Twitter and send them a message and then get involved in the discussion? If you're an adult or young person, you could also encourage another young person to ask a question too. Perhaps you’d like to get their questions in advance and send them on their behalf.

Check out their information here.

Just send the question to @NDCS_UK with the hashtag #myfuture. You can folllow it all and get involved from here if you want. Check out what's going on below at the time or see you on twitter at 4pm.



Thursday, 15 September 2011

Plusnet reverse the charges after textphone twitter tangle


BT-owned internet ISP and telephone service provider Plusnet got themselves tangled up in a twitter storm with the deaf community after charging text phone users up to £1 per minute for making calls this week.

Customers of Plusnet received huge bills recently and contacted the customer service team, only to be told to there was nothing wrong and to live with it. Plusnet blamed the charging on BT (who own the Plusnet brand) and their classification of the calls - meaning Plusnet charged the same rate for a textphone call as it costs to reverse the charges. No one was going to live with that...

The Deafcomm blog broke the story to the internet on Saturday and followers on Twitter, including Action on Hearing Loss and TAG, soon began putting the pressure on Plusnet. Coincidentally, Action on Hearing Loss and TAG were due to meet with Ofcom on Wenesday to discuss text relay services at a UK Council on Deafness meeting.

Plusnet eventually realised that they were so far wrong they were out of sight, caved in, and reversed all the extra charges, also pledging not to charge for any textphone calls until they sort out the underlying problems.

That's victory no.2 for the Deaf community on Twitter recently!